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Right of withdrawal

Information relating to the exercise of the right of withdrawal

Right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 days.

The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier and designated by you acquire physical possession of the goods.

To exercise the right of withdrawal, you must inform us (all our data are present on the web page "about us" of the website www.modeltekshop.com) of your decision to withdraw from this contract by means of an explicit declaration (eg letter sent by post, fax or e-mail). To this end, you can also electronically fill in and send the withdrawal form by clicking here. If you choose this option, we will immediately send you a confirmation of receipt of the withdrawal on a durable medium such as, for example, an email.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

You are required to return the goods and send them to Modeltek di Noacco Zeno, Via Madonna di strada 34, 33048, San Giovanni al Natisone (UD) without undue delay and in any case within 14 days from the day on which you communicated your withdrawal. from this contract. The deadline is met if you send back the goods before the 14-day period has expired.

The costs for returning the goods are at your expense.

If you withdraw from this contract, you will be reimbursed for all payments that you have made to us, including shipping costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery from offered us) within 14 days of receiving your notice of withdrawal. However, we may withhold the refund until we have received the product or until you have provided proof that you have returned it to us, whichever occurs first.

These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not have to incur any costs as a consequence of this reimbursement.

The right of withdrawal is however subject to the following conditions:

  1. The purchased good must be intact and returned in the original sealed packaging, complete in all its parts including packaging and any documentation and accessory equipment: instructions, screws, etc.
  2. Modeltek di Noacco Zeno is not responsible in any way for damage or theft / loss of returned goods. In case of damage to the goods, Modeltek di Noacco Zeno will return them to you, charging you the shipping costs.