Right of Withdrawal

Information concerning the exercise of the right of withdrawal

Right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 days..

The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods.

To exercise the right of withdrawal, you are required to inform us (all our data are on the web page "about us" of the site www.modeltekshop.com) of your decision to withdraw from this contract by an explicit declaration (eg letter sent by post, fax or e-mail). To this end it can also fill in and send the withdrawal form electronically by clicking here. If you choose this option, we will send you without delay a confirmation of receipt of the withdrawal on a durable medium such as, for example, an email.

To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

You are required to return the goods and send them to Modeltek Noacco Zeno, Via Madonna di Strada 34, 33048, San Giovanni al Natisone (UD) without undue delay and in any case within 14 days from the day in which you have communicated your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period.

The costs for the return of the goods are at his charge.

If you withdraw from this contract, you will be reimbursed for all the payments you made in our favor, including shipping costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery from we offered) within 14 days of receipt of your notice of withdrawal. However, we may withhold the refund until we have received the product or until you have provided proof that you have returned it, whichever situation occurs first.

These refunds will be made using the same payment method used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, no costs will be incurred as a consequence of such reimbursement.

The right of withdrawal is however subject to the following conditions:

  • The purchased goods must be intact and returned in the original sealed box, complete in all its parts including packaging and any documentation and accessory equipment: instructions, screws, etc.
  • Modeltek of Noacco Zeno is not responsible in any way for damage or theft/loss of returned goods. In case of damage to the goods, Modeltek of Noacco Zeno will return them, charging the shipping costs.